Identified - Users Affected: Chrome on Windows 7, OS X
Website Affected: myneu.neu.edu
Error: “You have either timed-out due to inactivity or have logged out from a previous session". You must go directly to https://myneu.neu.edu.

Solution:
1) Close all myNEU tabs/windows
2) Clear all Cookies, Cache, and other Browsing data making sure to select 'From the Beginning of Time'.
3) Immediately after, Access myNEU using this link: https://myneu.neu.edu **Make sure to include the 's' in 'https'
Jan 31, 10:37 EST

About This Site

This ITS site is for the Northeastern community to be made aware of any known technology issues or outages. To report an issue please call 617.373.4357 (xHELP). Remember - if you see something, say something!

Blackboard Services ? Operational
Department Storage (Q:) ? Operational
Email ? Operational
Enterprise Systems ? Operational
Network ? Operational
Printing ? Operational
myNEU portal & services ? Operational
Other ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 22, 2017

No incidents reported today.

Feb 21, 2017

No incidents reported.

Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017

No incidents reported.

Feb 16, 2017

No incidents reported.

Feb 15, 2017

No incidents reported.

Feb 14, 2017

No incidents reported.

Feb 13, 2017

No incidents reported.

Feb 12, 2017

No incidents reported.

Feb 11, 2017

No incidents reported.

Feb 10, 2017

No incidents reported.

Feb 9, 2017

No incidents reported.

Feb 8, 2017

No incidents reported.