All Systems Operational

About This Site

This ITS site is for the Northeastern community to be made aware of any known technology issues or outages. To report an issue please call 617.373.4357 (xHELP). Remember - if you see something, say something!

Blackboard Services ? Operational
Department Storage (Q:) ? Operational
Email ? Operational
Enterprise Systems ? Operational
Network ? Operational
Printing ? Operational
myNEU portal & services ? Operational
Other ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Aug 28, 2016

No incidents reported today.

Aug 27, 2016

No incidents reported.

Aug 26, 2016

No incidents reported.

Aug 25, 2016

No incidents reported.

Aug 24, 2016

No incidents reported.

Aug 23, 2016

No incidents reported.

Aug 22, 2016

No incidents reported.

Aug 21, 2016

No incidents reported.

Aug 20, 2016

No incidents reported.

Aug 19, 2016
Completed - The scheduled maintenance has been completed.
Aug 19, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 05:01 EDT
Update - As part of routine system maintenance, the Husky Card system will be upgraded on August 19th beginning at 5am. Some Husky Card services will not be available during the upgrade. The outage is expected to last approximately 2 hours. The services affected that may impact you are as follows.

Services Unavailable during the upgrade

CBORD Mobile ID app: The CBORD Mobile ID app will not work during the upgrade. Please use your Husky card to open online locks (access doors).

Coke and Snack Vending Machines: You will not be able to use your Husky card or the CBORD Mobile ID app on vending machines. Please purchase items before or after the upgrade, or use cash.

Off-campus vendors: You will not be able to make purchases using your Husky card at off-campus vendors.

Bookstore: You will not be able to make purchases using your Husky card at the bookstore.

Adding Husky dollars: You will not be able to add Husky dollars at Student Financial Services.

Husky Card Preferences: Husky Card Preferences via myNEU will not be available.

New Husky cards: You will not be able to get a new Husky card during the upgrade.


The following services will continue to be available during the upgrade

Access to doors (offices, labs) using your Husky card

Rebecca's Cafe using your Husky card

Purchases at Curry Student Center Food Court vendors using your Husky card

Printing using your Husky card

Access to the library with your Husky card

Access to the Marino Center, Cabot Center, and SquashBusters with your Husky card

Access to Parking Garages with your Husky card

If you have any questions, concerns, or feedback about this upgrade, please email us at HuskyCard@neu.edu.

Thank you for your understanding as we make these important improvements.
Aug 18, 16:55 EDT
Scheduled - As part of routine system maintenance, the Husky Card system will be upgraded on August 19nd beginning at 5am. Some Husky Card services will not be available during the upgrade. The outage is expected to last approximately 2 hours. The services affected that may impact you are as follows.

Services Unavailable during the upgrade

CBORD Mobile ID app: The CBORD Mobile ID app will not work during the upgrade. Please use your Husky card to open online locks (access doors).

Coke and Snack Vending Machines: You will not be able to use your Husky card or the CBORD Mobile ID app on vending machines. Please purchase items before or after the upgrade, or use cash.

Off-campus vendors: You will not be able to make purchases using your Husky card at off-campus vendors.

Bookstore: You will not be able to make purchases using your Husky card at the bookstore.

Adding Husky dollars: You will not be able to add Husky dollars at Student Financial Services.

Husky Card Preferences: Husky Card Preferences via myNEU will not be available.

New Husky cards: You will not be able to get a new Husky card during the upgrade.


The following services will continue to be available during the upgrade

Access to doors (offices, labs) using your Husky card

Rebecca's Cafe using your Husky card

Purchases at Curry Student Center Food Court vendors using your Husky card

Printing using your Husky card

Access to the library with your Husky card

Access to the Marino Center, Cabot Center, and SquashBusters with your Husky card

Access to Parking Garages with your Husky card

If you have any questions, concerns, or feedback about this upgrade, please email us at HuskyCard@neu.edu.

Thank you for your understanding as we make these important improvements.
Aug 18, 16:51 EDT
Aug 18, 2016

No incidents reported.

Aug 17, 2016

No incidents reported.

Aug 16, 2016

No incidents reported.

Aug 15, 2016

No incidents reported.

Aug 14, 2016

No incidents reported.