Users Affected: Chrome on Windows 7, OS X
Website Affected: myneu.neu.edu
Error: “You have either timed-out due to inactivity or have logged out from a previous session". You must go directly to https://myneu.neu.edu
1) Close all myNEU tabs/windows
2) Clear all Cookies, Cache, and other Browsing data making sure to select 'From the Beginning of Time'.
3) Immediately after, Access myNEU using this link: https://myneu.neu.edu
**Make sure to include the 's' in 'https'