Husky Card Outage
Scheduled Maintenance Report for IT Services - Northeastern University
Completed
The scheduled maintenance has been completed.
Posted Aug 19, 2016 - 07:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 19, 2016 - 05:01 EDT
Update
As part of routine system maintenance, the Husky Card system will be upgraded on August 19th beginning at 5am. Some Husky Card services will not be available during the upgrade. The outage is expected to last approximately 2 hours. The services affected that may impact you are as follows.

Services Unavailable during the upgrade

CBORD Mobile ID app: The CBORD Mobile ID app will not work during the upgrade. Please use your Husky card to open online locks (access doors).

Coke and Snack Vending Machines: You will not be able to use your Husky card or the CBORD Mobile ID app on vending machines. Please purchase items before or after the upgrade, or use cash.

Off-campus vendors: You will not be able to make purchases using your Husky card at off-campus vendors.

Bookstore: You will not be able to make purchases using your Husky card at the bookstore.

Adding Husky dollars: You will not be able to add Husky dollars at Student Financial Services.

Husky Card Preferences: Husky Card Preferences via myNEU will not be available.

New Husky cards: You will not be able to get a new Husky card during the upgrade.


The following services will continue to be available during the upgrade

Access to doors (offices, labs) using your Husky card

Rebecca's Cafe using your Husky card

Purchases at Curry Student Center Food Court vendors using your Husky card

Printing using your Husky card

Access to the library with your Husky card

Access to the Marino Center, Cabot Center, and SquashBusters with your Husky card

Access to Parking Garages with your Husky card

If you have any questions, concerns, or feedback about this upgrade, please email us at HuskyCard@neu.edu.

Thank you for your understanding as we make these important improvements.
Posted Aug 18, 2016 - 16:55 EDT
Scheduled
As part of routine system maintenance, the Husky Card system will be upgraded on August 19nd beginning at 5am. Some Husky Card services will not be available during the upgrade. The outage is expected to last approximately 2 hours. The services affected that may impact you are as follows.

Services Unavailable during the upgrade

CBORD Mobile ID app: The CBORD Mobile ID app will not work during the upgrade. Please use your Husky card to open online locks (access doors).

Coke and Snack Vending Machines: You will not be able to use your Husky card or the CBORD Mobile ID app on vending machines. Please purchase items before or after the upgrade, or use cash.

Off-campus vendors: You will not be able to make purchases using your Husky card at off-campus vendors.

Bookstore: You will not be able to make purchases using your Husky card at the bookstore.

Adding Husky dollars: You will not be able to add Husky dollars at Student Financial Services.

Husky Card Preferences: Husky Card Preferences via myNEU will not be available.

New Husky cards: You will not be able to get a new Husky card during the upgrade.


The following services will continue to be available during the upgrade

Access to doors (offices, labs) using your Husky card

Rebecca's Cafe using your Husky card

Purchases at Curry Student Center Food Court vendors using your Husky card

Printing using your Husky card

Access to the library with your Husky card

Access to the Marino Center, Cabot Center, and SquashBusters with your Husky card

Access to Parking Garages with your Husky card

If you have any questions, concerns, or feedback about this upgrade, please email us at HuskyCard@neu.edu.

Thank you for your understanding as we make these important improvements.
Posted Aug 18, 2016 - 16:51 EDT