ServiceNow Maintenance - 5/14, 7 - 11 p.m. EST
Scheduled Maintenance Report for IT Services - Northeastern University
Completed
The scheduled maintenance has been completed.
Posted May 14, 2020 - 23:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 14, 2020 - 19:00 EDT
Scheduled
The ServiceNow platform, including the Tech Service Portal, live chat support, help@northeastern.edu and other inbound email support, will be unavailable on Thursday, May 14, beginning at 7 p.m. EST, for a scheduled upgrade. Service is expected to be restored by 11 p.m. EST.

For urgent support during the downtime, please call the IT Service Desk at 617.373.HELP [4357].
Posted May 12, 2020 - 13:31 EDT
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