On Sunday, June 4, 2017 from 6 a.m. until noon, Information Technology Services will be updating the Storage Cluster housing myFiles and the network shared storage, i.e., the Q-drive. We are updating the Storage Cluster to the latest supported code to remain current and address known issues.
At some point during that six-hour window, services using the Storage Cluster will become unavailable for about 30 minutes. If you try to reach myFiles, the Q-drive or other dependent service and find it is unavailable, we suggest you wait for 30 minutes and try again. Be assured that no files will be affected.
If you have any questions or concerns, please contact the ITS Service Desk at 617.373.4357 (xHELP) or firstname.lastname@example.org
. We apologize for any inconvenience and thank you for your patience while this work is completed.