Network Outage | Boston Campus

Incident Report for IT Services - Northeastern University

Resolved

The implemented a fix has remained stable.

Posted Oct 19, 2026 - 09:35 EDT

Update

We are continuing to monitor for any further issues.

Posted Oct 19, 2026 - 09:33 EDT

Monitoring

IT teams have implemented a fix. Devices should now be able to connect to the wireless networks. Teams are continuing to monitor the fix to ensure stability.

For any questions, or to report an issue, please contact the IT Service Desk at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.

Posted Oct 19, 2026 - 00:03 EDT

Investigating

IT teams are investigating reports of the wireless network being unavailable on the Boston Campus. Updates will be shared to Statuspage as available.

For any questions, or to report an issue, please contact the IT Service Desk at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.

Posted Oct 18, 2026 - 22:15 EDT

This incident affected: Network Infrastructure (NUwave (Wireless Network / Access Points)).