All Systems Operational

About This Site

Known technology issues or outages that impact the Northeastern community are shared on this status page. To report an issue please call (617) 373-4357 (xHELP). Remember - if you see something, say something!

Blackboard Services ? Operational
Department Storage (Q:) ? Operational
Enterprise Systems ? Operational
Email and Calendaring Operational
Office 365 Email ? Operational
HuskyMail and G Suite ? Operational
Network ? Operational
Printing ? Operational
myNortheastern & Services ? Operational
Duo Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security SMS Message Delivery Operational
Duo Security Phone Call Delivery Operational
Research Computing Operational
Discovery Cluster ? Operational
Other ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 18, 2020
Resolved - The SAIL web and mobile application outage has been addressed and resolved. The SAIL platform should be functioning as expected.
Feb 18, 16:49 EST
Identified - Due to a timing error from Banner, the Self-Authored Integrated Learning application is experiencing an outage. Efforts are being made to remedy the issue as soon as possible.
Feb 18, 12:58 EST
Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020
Resolved - Full internet connectivity on the Burlington campus has been restored.
Feb 10, 22:52 EST
Identified - Some NUnet internet access points on the Burlington campus are experiencing connectivity issues. The cause of this issue has been identified, and vendor staff have been dispatched to the campus to remedy the issue.
Feb 10, 15:43 EST
Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020
Resolved - SSO log in issues have returned to normal. If any issues persist, or to report other issues, please contact the IT Service Desk at 617.373.HELP [4357].
Feb 7, 16:30 EST
Monitoring - Single sign on access has returned to normal. Users should try logging in to services again. This issue is being monitored to ensure it is fully resolved.
Feb 6, 15:54 EST
Investigating - Users are reporting an issue affecting ability to log in to university sites and services using single sign on. This issue is being investigated.
Feb 6, 15:29 EST
Resolved - This incident has been resolved. If any issues persist, or to report another issue, please contact the IT Service Desk at 617.373.HELP[4357].
Feb 7, 16:25 EST
Update - We are continuing to monitor for any further issues.
Feb 7, 16:22 EST
Monitoring - A fix has been implemented to resolve the "Screen name" prompt. Users may have to clear their internet browser's cache before attempting to log in again. If issues persist even after clearing cache, please contact the IT Service Desk at 617.373.HELP [4357].
Feb 6, 08:54 EST
Update - We are continuing to investigate this issue.
Feb 6, 08:18 EST
Investigating - Some users are reporting a “Screen name" prompt when trying to access myNortheastern portal. This issue is being investigated.
Feb 6, 08:18 EST
Feb 5, 2020

No incidents reported.

Feb 4, 2020

No incidents reported.