All Systems Operational

About This Site

This ITS site is for the Northeastern community to be made aware of any known technology issues or outages. To report an issue please call 617.373.4357 (xHELP). Remember - if you see something, say something!

Blackboard Services ? Operational
Department Storage (Q:) ? Operational
Email ? Operational
Enterprise Systems ? Operational
Network ? Operational
Printing ? Operational
myNEU portal & services ? Operational
Other ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Sunday, March 26, 2017, Banner will be unavailable from 7 a.m. through 9 a.m. EST while the system is being patched. During this time, all Banner functions (including Self-Service) will be unavailable, as will several other web applications within myNEU that rely on Banner.

If you have any questions or concerns, please contact the ITS Service Desk at 617.373.4357 (xHELP) or help@neu.edu. We apologize for any inconvenience and thank you for your patience while we make these upgrades.
Posted on Mar 22, 10:57 EDT
Past Incidents
Mar 24, 2017

No incidents reported today.

Mar 23, 2017

No incidents reported.

Mar 22, 2017

No incidents reported.

Mar 21, 2017

No incidents reported.

Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017

No incidents reported.

Mar 16, 2017

No incidents reported.

Mar 15, 2017

No incidents reported.

Mar 14, 2017

No incidents reported.

Mar 13, 2017

No incidents reported.

Mar 12, 2017

No incidents reported.

Mar 11, 2017

No incidents reported.

Mar 10, 2017
Resolved - This incident has been resolved.
Mar 10, 17:45 EST
Investigating - There was a recent phishing email sent out that requested your log in information due to a merit increase in salary. If you have entered your credentials, please call the Help Desk at 617.373.4357, in order to change your log in information. Remember, Northeastern will never request your log in information.

Thanks,
Northeastern ITS
Mar 10, 12:00 EST