Partially Degraded Service

About This Site

This ITS site is for the Northeastern community to be made aware of any known technology issues or outages. To report an issue please call 617.373.4357 (xHELP). Remember - if you see something, say something!

Blackboard Services ? Operational
Department Storage (Q:) ? Operational
Email ? Operational
Enterprise Systems ? Operational
Network ? Operational
Printing ? Operational
myNEU portal & services ? Degraded Performance
Other ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 24, 2017

No incidents reported today.

Jun 23, 2017

No incidents reported.

Jun 22, 2017

No incidents reported.

Jun 21, 2017

No incidents reported.

Jun 20, 2017
Blackboard is Experiencing Technical Issues
Completed - The scheduled maintenance has been completed.
Jun 20, 15:38 EDT
Scheduled - ITS is receiving reports of users having difficulties connecting to NEU Blackboard (blackboard.neu.edu). We are investigating this issue and hope to have it resolved soon.

We will provide updates as more information becomes available.
Jun 20, 15:10 EDT
Reports of a NEU Blackboard Outage on Campus
Resolved - This issue has been resolved.
Jun 20, 15:37 EDT
Investigating - ITS is receiving reports of users having difficulties connecting to NEU Blackboard (blackboard.neu.edu). We are investigating this issue and hope to have it resolved soon.

We will provide updates as more information becomes available.
Jun 20, 14:15 EDT
Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017
myNEU May Be Unavailable Intermittently During Maintenance on June 16, Starting at 2:45 p.m. EST
Completed - The scheduled maintenance has been completed.
Jun 16, 15:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 14:45 EDT
Scheduled - The myNEU Portal may be unavailable intermittently while undergoing maintenance on Friday, June 16, from 2:45 p.m. EST until about 3:15 p.m. This process should only take about 30 minutes to complete.

We apologize for any inconvenience this may cause. Thank you for your patience.

If you have any questions or concerns, please contact the ITS Service Desk at 617.373.4357 (xHELP) or help@neu.edu. We apologize for any inconvenience and thank you for your patience while we make these upgrades.
Jun 16, 14:39 EDT
Jun 15, 2017

No incidents reported.

Jun 14, 2017

No incidents reported.

Jun 13, 2017

No incidents reported.

Jun 12, 2017

No incidents reported.

Jun 11, 2017

No incidents reported.

Jun 10, 2017

No incidents reported.

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