All Systems Operational

About This Site

This ITS site is for the Northeastern community to be made aware of any known technology issues or outages. To report an issue please call (617) 373-4357 (xHELP). Remember - if you see something, say something!

Blackboard Services   ? Operational
Department Storage (Q:)   ? Operational
Email   ? Operational
Enterprise Systems   ? Operational
Network   ? Operational
Printing   ? Operational
myNortheastern & Services   ? Operational
Other   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 16, 2018

No incidents reported today.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018
Completed - The scheduled maintenance has been completed.
Jul 12, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 06:01 EDT
Scheduled - As part of our continuing efforts to improve your myNortheastern portal experience, we will be making some updates to the portal on Thursday, July 12. This update is intended to improve your user experience, including enhanced navigation features and simplified search functionality.

We will be conducting this upgrade on Thursday, July 12 from 6 a.m. to 10 a.m. EDT. During this time, the myNortheastern portal may be unavailable. Please plan your portal needs accordingly.

If you require assistance with any other issues, please contact the ITS Service Desk at (617) 373-4357 (xHELP), email help@northeastern.edu or chat with one of our service desk analysts.
Jul 11, 08:13 EDT
Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.

Jul 5, 2018

No incidents reported.

Jul 4, 2018

No incidents reported.

Jul 3, 2018

No incidents reported.

Jul 2, 2018
Completed - The scheduled maintenance has been completed.
Jul 2, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 05:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 29, 08:53 EDT
Scheduled - Update to NUwave Wireless Certificate on July 2

All wireless users trying to connect to NUwave will be required to accept a new certificate following an update on Monday, July 2, 2018, between 5:00 and 7:00 a.m. EDT. Users must accept this certificate for each device they wish to connect to the NUwave or Eduroam networks.

Why?
The wireless authentication for the secure network NUwave is set to expire and will be updated across the university, including the graduate campuses in Charlotte, Seattle, and Silicon Valley, as well as all Boston-area campuses and facilities. This wireless certificate expires in 2020.

How?
The process for accepting a new certificate is identical to how you connect to NUwave for the first time. Please note that the acceptance process may vary depending on your device. Specific instructions, complete with screenshots, can be found on the NUwave – How To page on the ITS website.

Questions or concerns?
Please contact the ITS Service Desk at (617) 373-4357 (xHELP) or help@northeastern.edu.

To stay updated with all things tech-related at Northeastern, please visit our Twitter.
Jun 29, 08:52 EDT