Get webhook notifications whenever IT Services - Northeastern University creates an incident, updates an incident, resolves an incident or changes a component status.
Known technology issues or outages that impact the Northeastern community are shared on this status page. To report an issue please call 617.373.HELP (4357). Remember - if you see something, say something!
Account Access and Security
Operational
Alumni Accounts
Operational
Directory Services
Operational
Duo Security Core Authentication Service
Operational
Duo Security Phone Call Delivery
Operational
Duo Security Push Delivery
Operational
Duo Security SMS Message Delivery
Operational
Faculty / Staff Accounts
Operational
Family Hub
Operational
Family / Other Accounts
Operational
Single Sign On (SSO)
Operational
Sponsored Accounts
Operational
Student Accounts
Operational
Administration and Business
Operational
Banner - Advancement
Operational
Banner - Finance
Operational
Banner - Human Resources
Operational
Banner - Self-Service
Operational
Banner - Student
Operational
CashNet
Operational
Course Registration and Management
Operational
Employee Hub
Operational
ePAWs (Grant Management)
Operational
Salesforce
Operational
ServiceNow
Operational
ServiceNow Mobile App
Operational
Sunapsis (myOGS)
Operational
Workday
Operational
Artificial Intelligence
Operational
90 days ago
99.39
% uptime
Today
Claude by Anthropic
Operational
90 days ago
98.78
% uptime
Today
Microsoft Copilot
Operational
90 days ago
100.0
% uptime
Today
Communication and Collaboration
Operational
3CLogic Automated Call Distribution
Operational
Exchange (Email)
Operational
five9 Automated Call Distribution
Operational
G Suite
Operational
LISTSERV
Operational
Microsoft Excel
Operational
Microsoft SharePoint
Operational
Microsoft Teams
Operational
Microsoft Word
Operational
Computing and Software
Operational
Jamf
Operational
Microsoft InTune
Operational
Network Printing
Operational
PaperCut (General-use printing)
Operational
Windows Software Deployment Systems (SCCM)
Operational
Resolved -
IT teams have implemented a fix that has resolved the issue. Affected sponsored account members should now be reactive in the Husky Card system. If you're still experiencing issues, please contact the IT Service Desk.
Feb 18, 15:46 EST
Investigating -
IT teams are investigating reports that, following the upgrade to version 9, some sponsored accounts are inactive in the Husky Card system.
If you experience this issue, please report it to the IT Service Desk for assistance.
Updates will be shared to IT Statuspage as available.
For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.
Feb 18, 13:21 EST