All Systems Operational

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Known technology issues or outages that impact the Northeastern community are shared on this status page. To report an issue please call 617.373.HELP (4357). Remember - if you see something, say something!

Account Access and Security Operational
Alumni Accounts Operational
Directory Services Operational
Duo Security Core Authentication Service Operational
Duo Security Phone Call Delivery Operational
Duo Security Push Delivery Operational
Duo Security SMS Message Delivery Operational
Faculty / Staff Accounts Operational
Family Hub Operational
Family / Other Accounts Operational
Single Sign On (SSO) Operational
Sponsored Accounts Operational
Student Accounts Operational
Administration and Business Operational
Banner - Advancement Operational
Banner - Finance Operational
Banner - Human Resources Operational
Banner - Self-Service Operational
Banner - Student Operational
CashNet Operational
Course Registration and Management Operational
Employee Hub Operational
ePAWs (Grant Management) Operational
Salesforce Operational
ServiceNow Operational
ServiceNow Mobile App Operational
Sunapsis (myOGS) Operational
Workday Operational
Communication and Collaboration Operational
3CLogic Automated Call Distribution Operational
Exchange (Email) Operational
five9 Automated Call Distribution Operational
G Suite Operational
LISTSERV Operational
Microsoft Excel Operational
Microsoft SharePoint Operational
Microsoft Teams Operational
Microsoft Word Operational
Computing and Software Operational
Jamf Operational
Microsoft InTune Operational
Network Printing Operational
PaperCut (General-use printing) Operational
Windows Software Deployment Systems (SCCM) Operational
Enterprise Systems Operational
Network Infrastructure Operational
Data Center Network Connectivity Operational
Department Storage (Q:) Operational
Efficient IP Operational
Load Balancing Operational
NAS Storage Operational
Network Power Operational
NUnet (Wired Network / Physical) Operational
NUwave (Wireless Network / Access Points) Operational
VPN Operational
Other Operational
Public Cloud Services Operational
Amazon Web Services (AWS) Operational
Azure Operational
Secure Compute Operational
Research Computing Operational
Discovery Cluster Compute Operational
Discovery Cluster Storage Operational
Open onDemand Operational
Schrodinger / Maestro Operational
Spaces at Northeastern Operational
Robin Dashboard Operational
Robin Mobile Operational
Robin Public Website Operational
Robin Room Displays Operational
Robin Status Boards Operational
Student Services Operational
Husky Card (CBORD / Husky Card Activity) Operational
I Am Here Operational
Student Billing (Outsystems Link) Operational
Student Hub Operational
Teaching and Learning Operational
Canvas Operational
Panopto Operational
Zoom Web Client Operational
Other Operational
Web Solutions Operational
Sites at Northeastern Operational
WP Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 10, 2026

No incidents reported today.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026
Slowness to Faculty Grade Submissions l Banner
Resolved - This incident has been resolved.
Jan 7, 10:47 EST
Update - This issue has been fully resolved.
Jan 5, 09:28 EST
Update - IT teams are in communication with the vendor, and are continuing to investigate this issue.
Dec 17, 11:30 EST
Investigating - IT teams are aware of an issue affecting faculty grade submissions in Banner, and understand this is happening during a critical time for grade submissions. The issue has been identified and escalated to the vendor, Ellucian.

Faculty uploading large grade spreadsheets are experiencing timeouts that prevent successful submission.

Recommended workaround: Break larger class rosters into multiple spreadsheets of 50 students or fewer before uploading. For detailed grade submission instructions, visit the Faculty Grade Submission guide.

The university is working with Ellucian to resolve this issue as quickly as possible. Updates will be posted as available.

For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.
Dec 15, 18:01 EST
Jan 6, 2026

No incidents reported.

Jan 5, 2026
Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.

Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

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