PLANNED OUTAGE: HuskyMail, NEU Blackboard and several other services unavailable on Sunday, November 22, 2015 for 1 hour
Scheduled Maintenance Report for IT Services - Northeastern University
Completed
The scheduled maintenance has been completed.
Posted Nov 22, 2015 - 08:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 22, 2015 - 07:00 EST
Scheduled
On Sunday, November 22, 2015, several Northeastern services and sites will be inaccessible from 7-8 a.m. EST due to necessary database maintenance. This outage impacts individuals attempting to log on or make new connections during the outage window. The following services are impacted:

Husky Mail (G-Apps)
Northeastern mobile app
NEU Blackboard – blackboard.neu.edu
NU Online Blackboard Support - https://nuonlinebbsupport.neu.edu/
**NOTE: NU Online Blackboard - https://nuonline.neu.edu/ - will remain available**
Kaltura - Video-sharing service which integrates with Blackboard
Voicethread – collaboration space which integrates with Blackboard - https://neu.voicethread.com/
Concur - Employee Travel and Expense Reconciliation System
CPS Class Evaluation Results (EvaluationKit)
Data Cookbook – Cognos reporting
Free and Discounted software (E-academy)
Gartner IT Library
Housing Online (RMS/RMS Mercury)
Husky Card Center (balances, transactions)
I9
Knowledge Base - https://northeastern.service-now.com/ne
Lynda.com Training - Lynda.neu.edu
My Financial Aid Status (NetPartner)
My ISSI
My Visa
NUCareers
OrgSync
Salesforce - northeastern.my.salesforce.com
(This includes Advancement, Appointment Calendar, FACT, Travel Registry, Peer Tutoring, Community Engagement, Office of International Study Programs, and We Care)
ServiceNow - https://northeastern.service-now.com/ne
TRACE (What Do You Think?)
View The Classrooms - classroom.neu.edu
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College of Engineering website (certain sections only) - www.coe.neu.edu/
Academic Room Scheduling (25 Live)
Acclaris - parking reimbursement
Bluejeans (video conferencing) – northeastern.bluejeans.com
Campuslabs
CourseLeaf
CPS EDU Support Center
Digital Measures
FlexCommute
GitHub
Go Sign Me Up (training) – northeastern.gosignmeup.com
Grouper
Uachieve Grad
WebSphere
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Library Services:
Scholar One Search (Primo)
Alma
Digital Repository Service
Data Management Planning Tool (DMP tool)
Ezproxy
Hathi Trust Digital Library

If you have any questions or concerns, please contact the ITS Service Desk at 617.373.4357 (xHELP) or help@neu.edu. We apologize for any inconvenience and thank you for your patience while we make these upgrades.
Posted Nov 13, 2015 - 10:18 EST