Issues connecting to network resources

Incident Report for IT Services - Northeastern University

Resolved

This incident has been resolved.

Posted Dec 05, 2019 - 22:06 EST

Identified

Users should be able to connect to campus networks again. Networks have been cut over to the backup firewall resource. Staff are looking into the cause of the failure on the primary firewall. Status updates will continue to be shared.

Posted Nov 05, 2019 - 15:02 EST

Investigating

Some users are reporting issues connecting to network resources, including NUNET and NUwave, from their computers. This issue is being investigated and status updates will continue to be shared.

Posted Nov 05, 2019 - 13:32 EST

This incident affected: Network Infrastructure (Network Power).