The Family Hub | Scheduled Outage

Scheduled Maintenance Report for IT Services - Northeastern University

Completed

The scheduled maintenance has been completed.

Posted May 07, 2026 - 19:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 07, 2026 - 18:00 EDT

Scheduled

Maintenance to upgrade the Family Hub will take place from 6-7:30 p.m. ET on Thursday, May 7.

Community members will not have access to the Family Hub during the 90-minute maintenance window.

For any questions, or to report an issue, please contact the IT Service Desk at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.

Posted May 05, 2026 - 15:07 EDT

This scheduled maintenance affected: Account Access and Security (Family Hub).