Interruption to on-campus telephone service

Incident Report for IT Services - Northeastern University

Resolved

This incident has been resolved.

Posted May 31, 2019 - 08:52 EDT

Monitoring

All phone lines affected by this outage should be back to normal and receiving dial tones.

Posted May 30, 2019 - 15:49 EDT

Identified

Some users are experiencing dial tone outage on their individual phone lines. There is a circuit board failure in Verizon's centrex complex affecting a number of individual lines at Northeastern. Verizon is on site and working to get a replacement board to restore service by the end of the day.

Posted May 30, 2019 - 13:15 EDT