Service Outage l Husky Card Access

Incident Report for IT Services - Northeastern University

Resolved

The issue affecting Husky Card Services across the Boston campus has been resolved. Card access has been restored, and the vendor is actively monitoring system health to ensure continued stability.

Thank you for your patience while this issue was addressed.

For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP (4357), help@northeastern.edu, or by visiting the https://service.northeastern

Posted May 05, 2026 - 23:56 EDT

Investigating

IT teams are investigating an issue affecting Husky Card Services across the Boston campus. Community members may have difficulty accessing facilities that rely on card readers at this time.

Residential Life staff are available to assist with accessing facilities. Please visit a proctor station for assistance.

Updates will be shared to the IT Statuspage as they become available.

For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP (4357), help@northeastern.edu, or by visiting the Tech Service Portal.

Posted May 05, 2026 - 23:19 EDT

This incident affected: Student Services (Husky Card (CBORD / Husky Card Activity)).