25live SSO Upgrade | Scheduled Outage

Scheduled Maintenance Report for IT Services - Northeastern University

Completed

The scheduled maintenance has been completed.
Posted Jun 10, 2025 - 17:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 10, 2025 - 16:00 EDT

Scheduled

Maintenance to upgrade single sign on (SSO) for enterprise 25live will take place from 1-2 p.m. PT, 4-5 p.m. ET, and 9-10 p.m. GT on Tuesday, June 10. Community members should expect a service outage of 5-10 minutes during the maintenance window.

Following this SSO upgrade, community member access to enterprise 25live will follow the same path and use the same username and password. The look and steps of logging in to 25live will be different; it will match the current Microsoft 365 account, Student and Employee Hubs, and Northeastern email account login experience.

Visit 1login.its.northeastern.edu to learn more about this initiative to simplify the university's SSO experience.

For any questions, or to report an issue, please contact the IT Service Desk at 617.373.HELP [4357] or +44.20.3318.2507, help@northeastern.edu, or by visiting the Tech Service Portal.
Posted Jun 06, 2025 - 13:44 EDT
This scheduled maintenance affected: Enterprise Systems and Account Access and Security (Single Sign On (SSO)).