GlobalProtect VPN Firewall Upgrade | Seattle and Toronto

Scheduled Maintenance Report for IT Services - Northeastern University

Completed

The scheduled maintenance has been completed.

Posted Mar 20, 2025 - 04:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 20, 2025 - 00:00 EDT

Scheduled

The Palo Alto GlobalProtect VPN firewall will be upgraded for Seattle beginning at 9 p.m. PT and Toronto beginning at 9:30 p.m. PT on Wednesday, March 19. No service interruption is expected. Some devices may require a reboot to reconnect to the university VPN.

For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357] or +44.20.3318.2507, help@northeastern.edu, or by visiting the < a href="https://service.northeastern.edu/tech">Tech Service Portal.

Posted Mar 17, 2025 - 16:45 EDT

This scheduled maintenance affected: Network Infrastructure (VPN).