London Handshake SSO Upgrade | Scheduled Outage

Scheduled Maintenance Report for IT Services - Northeastern University

Completed

The scheduled maintenance has been completed.
Posted Aug 26, 2025 - 13:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 26, 2025 - 12:00 EDT

Scheduled

Maintenance to upgrade single sign on (SSO) for the London Handshake application will take place from 5-6:30 p.m. GT on Tuesday, August 26. Community members should expect a service outage of up to one hour during the maintenance window.

Following this SSO upgrade, access to the online print store site will follow the same path. The look and steps of logging in to the print store site will be different; site users will need to use their current Microsoft 365 account and Northeastern email account login.

Visit 1login.its.northeastern.edu to learn more about this initiative to simplify the university's SSO experience.

For any questions, or to report an issue, please contact the IT Service Desk at 617.373.HELP [4357] or +44.20.3318.2507, help@northeastern.edu, or by visiting the Tech Service Portal.
Posted Aug 19, 2025 - 10:56 EDT
This scheduled maintenance affected: Other.