Husky Card Services | Scheduled Maintenance
Scheduled Maintenance Report for IT Services - Northeastern University
Completed
The scheduled maintenance has been completed.
Posted Mar 05, 2024 - 20:00 EST
Update
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 05, 2024 - 17:09 EST
Update
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 05, 2024 - 17:09 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 05, 2024 - 17:09 EST
Scheduled
Several Husky Card services will be unavailable beginning at 5 p.m. ET on Tuesday, Mar. 5. During the three-hour maintenance window, the system will undergo scheduled upgrades.

Students, faculty, and staff are encouraged to carry their physical Husky Cards with them during the maintenance window because the CBORD mobile app will be unavailable to complete transactions or access campus buildings.

The following services will be impacted during the maintenance window:

- Door and Library access: CBORD mobile app will not allow access; only physical Husky Cards will allow access.
- Husky Card production: No card production on all campuses.
- Husky Card website: Huskycardcenter.neu.edu will be unavailable.
- Printing services: Papercut printing will continue to operate, though print balances may be temporarily inaccurate.
- Laundry: Only coins will be accepted.
- Off-campus vendors: Point-of-sale systems will not accept Husky Cards.
- Dining Services and on-campus vendors: Point-of-sale systems will work in offline mode; there will be no disruption to payments by Husky Card, though meal and dining points balances may be temporarily inaccurate.
- Housing: No housing assignments or door access will be issued.
- Residence Halls: CBORD mobile app will not allow access; only cards will allow access. Students without their Husky Card should visit the nearest proctor station to contact the on-call staff.

All Husky Card services are expected to fully resume after the close of the three-hour maintenance window.

For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.
Posted Feb 29, 2024 - 16:21 EST
This scheduled maintenance affected: Student Services (Husky Card (CBORD / Husky Card Activity)).