GlobalProtect VPN Firewall Upgrade | San Jose

Scheduled Maintenance Report for IT Services - Northeastern University

Completed

The scheduled maintenance has been completed.

Posted Mar 19, 2025 - 04:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 19, 2025 - 00:30 EDT

Scheduled

The Palo Alto GlobalProtect VPN firewall will be upgraded for San Jose beginning at 9:30 p.m. PT on Tuesday, March 18. No service interruption is expected. Some devices may require a reboot to reconnect to the university VPN.

For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357] or +44.20.3318.2507, help@northeastern.edu, or by visiting the < a href="https://service.northeastern.edu/tech">Tech Service Portal.

Posted Mar 17, 2025 - 16:41 EDT

This scheduled maintenance affected: Network Infrastructure (VPN).