Smart locker lending and returning unavailable

Incident Report for IT Services - Northeastern University

Resolved

Smart locker lending and returning is now working as expected. A solution is in place to fix the problem causing issues with reserving and returning equipment.

Posted Jan 06, 2021 - 08:50 EST

Investigating

Users are reporting issues with reserving computer hardware or returning equipment via the smart locker system. An investigation is underway.

Posted Dec 17, 2020 - 08:26 EST