ServiceNow SSO | Scheduled Maintenance
Scheduled Maintenance Report for IT Services - Northeastern University
Completed
The scheduled maintenance has been completed.
Posted Mar 06, 2024 - 21:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 06, 2024 - 19:00 EST
Scheduled
Maintenance to upgrade single sign on (SSO) for ServiceNow will begin at 9 p.m. ET today, Thursday, Mar. 6. No service outage is expected during the two-hour maintenance window.

Following this SSO upgrade, community member access to ServiceNow will continue to follow the same path and use the same username and password. The look and steps of logging in to ServiceNow will be different; it will match the current Microsoft 365, Student and Employee Hubs, and Northeastern email account login experience.

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Posted Mar 06, 2024 - 12:50 EST
This scheduled maintenance affected: Account Access and Security (Single Sign On (SSO)) and Administration and Business (ServiceNow).