Service Down l Workday

Incident Report for IT Services - Northeastern University

Resolved

Workday has fully restored service.

To report any issues, please contact the IT Service Desk 24/7 at 617.373.HELP (4357), help@northeastern.edu, or by visiting the Tech Service Portal.

Posted May 04, 2026 - 20:41 EDT

Monitoring

There have been reports of successful logins, however Workday is reporting slow load times and intermittent delays navigating the system. Northeastern teams have engaged the vendor and will continue to share updates as they become available.

Posted May 04, 2026 - 17:33 EDT

Investigating

Workday is reporting a disruption to its service, which includes Northeastern's Workday system. Northeastern teams are in contact with Workday and will share updates to the IT Statuspage as they become available.

For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.

Posted May 04, 2026 - 17:12 EDT

This incident affected: Administration and Business (Workday).