Xfinity on Campus is Inaccessible

Incident Report for IT Services - Northeastern University

Resolved

Students can now log in to Xfinity on Campus as they normally would. The university worked with Comcast to resolve the issue that was preventing students from being able to access.

The IT Service Desk is available for any further questions or assistance. Please contact them at 617.373.HELP [4357], help@northeastern.edu, or through the Tech Service Portal at services.northeastern.edu/tech.

Posted Oct 26, 2020 - 14:15 EDT

Investigating

Students are unable to log in to Xfinity on Campus for on-demand, streaming video. The university is working with Comcast to resolve the issue and access.

Posted Oct 26, 2020 - 10:44 EDT