Missing Links | Employee Hub

Incident Report for IT Services - Northeastern University

Resolved

IT teams have implemented a fix and links are back on the Employee Hub.

For any questions, or to report an issue, please contact the IT Service Desk at 617.373.HELP [4357] or +44.20.3318.2507, help@northeastern.edu, or visit the Tech Service Portal.

Posted May 29, 2026 - 10:31 EDT

Identified

IT teams have identified an issue affecting Employee Hub.

Faculty and staff may notice missing links in the Resources tab, including 25 Live Academic Classroom Scheduling, Banner, Concur, and Workday.

The services listed above can be clicked to access each site directly. If you need access to additional services or links, please contact the IT Service Desk.

Updates will be provided as more information becomes available.

For any questions, or to report an issue, please contact the IT Service Desk at 617.373.HELP [4357] or +44.20.3318.2507, help@northeastern.edu, or visit the Tech Service Portal.

Posted May 29, 2026 - 09:38 EDT

This incident affected: Administration and Business (Employee Hub).