Robin Access Interruption
Incident Report for IT Services - Northeastern University
Resolved
This incident has been resolved, booking capabilities for all users have been restored.
Posted Nov 18, 2021 - 16:29 EST
Monitoring
A solution has been implemented to restore booking capabilities for all users. IT Services is monitoring.
Posted Nov 17, 2021 - 16:37 EST
Update
Northeastern IT Services in partnership with Microsoft and Robin engineering resources have identified and are currently testing a solution to restore booking capabilities for all users.
Posted Nov 16, 2021 - 10:12 EST
Identified
Northeastern IT Services is continuing to work with Microsoft and Robin engineering resources to implement a resolution to restore access to all Robin users.
Posted Oct 07, 2021 - 12:43 EDT
Investigating
IT Services, in partnership with Robin, is investigating reports of select users not being able to successfully book spaces through Spaces at Northeastern.
Posted Sep 23, 2021 - 12:43 EDT
This incident affected: Other.
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