Advising Appointments l College of Professional Studies

Incident Report for IT Services - Northeastern University

Investigating

CPS Advising appointment bookings are currently unavailable. IT teams are investigating an issue where students are receiving appointment confirmation notifications; however, the appointments aren't being successfully booked in the system.

IT teams are working as quickly as possible to identify the cause of the issue and restore normal functionality. Additional updates will be provided as more information becomes available.

For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.

Posted Aug 06, 2026 - 15:12 EDT

This incident affects: Administration and Business (Salesforce).