Wireless Certificate Update l Global

Scheduled Maintenance Report for IT Services - Northeastern University

Verifying

The wireless certificate update was completed successfully. If you have any issues connecting, please try forgetting and reconnecting to the network.

The IT Service Desk is available to help, Please call 617.373.HELP (4357), email help@northeastern.edu, or visit the Tech Service Portal for further assistance.

Posted Jul 15, 2026 - 09:07 EDT

Scheduled

IT Services has updated Northeastern’s wireless security certificate for NUwave and eduroam.

When connecting to NUwave or eduroam for the first time after this update, you may see a pop-up prompting you to accept a new wireless certificate. This is expected behavior, and you can safely accept the new certificate to continue connecting to the network.

If you experience any issues connecting to the wireless network, you may need to forget the network and reconnect.

For help, please contact the IT Service Desk at 617.373.HELP (4357), email help@northeastern.edu, or visit the Tech Service Portal.

Posted Jul 15, 2026 - 08:29 EDT

This scheduled maintenance affects: Network Infrastructure (NUwave (Wireless Network / Access Points)).