GlobalProtect VPN Firewall Upgrade | Portland and Vancouver

Scheduled Maintenance Report for IT Services - Northeastern University

Completed

The scheduled maintenance has been completed.
Posted Mar 21, 2025 - 03:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 20, 2025 - 20:00 EDT

Scheduled

The Palo Alto GlobalProtect VPN firewall will be upgraded for Portland will begin at 10 p.m. ET and Vancouver beginning at 10 p.m. PT on Thursday, March 20. No service interruption is expected. Some devices may require a reboot to reconnect to the university VPN.

For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357] or +44.20.3318.2507, help@northeastern.edu, or by visiting the < a href="https://service.northeastern.edu/tech">Tech Service Portal.
Posted Mar 19, 2025 - 15:11 EDT
This scheduled maintenance affected: Network Infrastructure (VPN).
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