Service Outage | VPN

Incident Report for IT Services - Northeastern University

Investigating

IT teams are investigating reports of users unable to access VPN.

Updates will be provided as more information becomes available.

For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.

Posted Oct 09, 2026 - 21:43 EDT

This incident affects: Network Infrastructure (VPN).